01Introduction
These Terms of Service ("Terms") govern your access to and use of our online event management platform (the "Platform"). By registering or using our services, you ("you", "user", or "Company") agree to comply with these Terms. If you do not agree, please do not use the Platform.
02Eligibility
This Platform is intended for use by companies operating in the hospitality industry, including but not limited to hotels, resorts, and hospitality service providers. Users must be authorised representatives of their organisations.
03Services provided
Through the Platform, subscribers can:
- Purchase access to curated events and tradeshows.
- Manage and track sales and marketing campaigns.
- Create and analyse sales opportunities and leads.
- Manage incentive and rewards programmes for sales agents.
- Generate and export performance and deal reports.
- View event participation data and post-event analytics.
04Account registration
To access the Platform, companies must create an organisational account. You agree to provide accurate and complete information and keep it up to date. You are responsible for maintaining the confidentiality of your account and any associated credentials.
05Subscriptions & payments
- Access to certain features or events may require a paid subscription.
- All prices are quoted in GBP.
- Payment terms may include invoicing, Stripe, or scheduled billing.
- Payments are non-refundable unless the service is cancelled by us.
06Event participation & agent incentives
- Companies may enroll in or purchase events and tradeshows available on the Platform.
- Rewards or incentives for sales agents may be distributed based on performance, tracked via the Platform.
- Reward programmes may require uploading booking confirmations (e.g. PNR codes), which are validated manually.
- Rewards may be issued as voucher codes or through other means and are subject to our validation policies.
07Data privacy & use
We collect and process data in accordance with UK data protection laws (UK GDPR and the Data Protection Act 2018). Companies may not download sensitive platform data unless explicitly permitted. Winners or high-performing agents may be displayed anonymously by reference ID and location unless otherwise agreed.
For complete details, see our Privacy Policy.
08Platform conduct
Users must not:
- Use the Platform for any unlawful or unauthorised purpose.
- Upload or transmit harmful content (e.g. viruses, offensive material).
- Interfere with or disrupt the operation of the Platform.
- Copy, resell, or exploit the Platform's content without our permission.
Violation of these conduct provisions may result in immediate suspension of your account and forfeiture of any pending rewards or event participation.
09Intellectual property
All content, designs, trademarks, and intellectual property on the Platform are owned by or licensed to us. Users may not reproduce or distribute any Platform content without written permission.
10Termination
We reserve the right to suspend or terminate your access at our discretion if you violate these Terms or misuse the Platform. Upon termination, any pending services or rewards will be reviewed on a case-by-case basis.
11Limitation of liability
We are not liable for any indirect, incidental, or consequential damages related to your use of the Platform. Total liability is limited to the amount paid for services within the 12 months prior to the claim.
12Amendments
We may update these Terms from time to time. Users will be notified of significant changes, and continued use of the Platform constitutes acceptance of the revised Terms.
13Governing law
These Terms shall be governed and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
14Contact us
For any questions about these Terms, please get in touch: